Press Release from .GLOBAL PENTA WEB COMPUTING & SKILLS ACADEMY
COURSES OFFERED; [Monday, April 04, 2011]
1. END USER COMPUTING (SAQA Qual. ID: 61591)
NQF Level3, Minimum Credits: 130
Duration: 4-6 Months Fee: R3550.00 (Subject to change) Flexible payment Available
2. CONTACT CENTRE OPERATIONS (Call Centre)
SAQA Qual. ID: 71489, NQF Level 4 Minimum Credits: 132
Duration:4-6 Months Fee: R3550.00 (Subject to change) Flexible payment Available
3. COMPUTER HARDWARE REPAIRS (PC ENGINEERING)
SAQA Qual. ID: 21190, NQF Level 4 Minimum Credits: 120
Duration: 6- 12 Months Fee: R7500.00 (Subject to change) Flexible payment Available
4. OFFICE ADMINISTRATION (NQF Level 2)
Programme Code: 522030604, Minimum Credits: 130
Duration: 4-6 Months Fee: R3550.00 (Subject to change) Flexible payment Available
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PC ENGINEERING [Thursday, January 21, 2010]
CONCEPTS OF COMPUTER ARCHITECTURE
TYPES OF COMPUTER SYSTEMS AND HARDWARE CONFIGURATIONS
ASSEMBLE A PC OR HANDHELD COMPUTER AND PERIHPERALS INTO MODULES
TEST IT SYSTEMS AGAINST GIVEN SPECIFICATIONS
TEHCNICAL COMPUTER PROBLEMS
PROBLEM SOLVING STRATEGIES
REPAIR A PC, HANDHELD COMPUTER AND PERIPHERALS TO MODULE LEVEL, ETC, ETC.
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OFFICE DATA PROCESSING [Thursday, January 21, 2010]
3. OFFICE DATA PROCESSING
BASIC CONCEPTS OF COMPUTERS
FILE MANAGEMENT
WORD PROCESSING
INFORMATION & COMMUNICATION USING MICROSOFT OUTLOOK
Assessment Requirements: Theoretical Components = 10% Practical component = %90 indicated in portfolio of evidence (POE)
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CALL CENTER [Thursday, January 21, 2010]
APPLY OUT BOUND & IN BOUND CALL CENTER
SERVICE LEVELS CALL
CENTRE PROBLEM SOLVING
DEBT COLLECTION
FREE COMPUTER LESSON ASSESSMENT
REQUIREMENTS: Internal Assessment = 40% Theoretical Components forms 40% \of Internal Assessment practical Component = 60% Indicated in a (POE) FILE.
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