Telesure Group Services

Description about Telesure Group Services

Insurance brands such as Auto & General Insurance, 1st for Women Insurance Brokers, Budget Insurance Brokers, 1Lifedirect and Dial Direct Insurance are among the country’s most popular insurance brands according to the Sunday Times Business Times/Ipsos Markinor Brand Survey. 

Telesure houses all these brands, which target different segments of the insuring public.

From its humble beginnings in 1998, Telesure has grown into a powerhouse with over 600 000 clients across all its brands, generating close to R4-billion per year in premium income, with a staff complement of 2 500.

Over the years, Telesure has introduced a number of firsts in South Africa including:

• Paperless and telephonic insurance 
• Scientific risk rating and electronic underwriting
• Business Insurance for SMEs that can be arranged and underwritten telephonically
• On-line quotes and claims, 24 hours a day, with claim tracking capability
• Direct short-term insurance
• Direct long-term insurance (1Lifedirect)
• Voice logging to keep records of contracts.
• Targeting the female market (1st for Women Insurance Brokers)
• Plain Business Writing in all policy books
• On-line aggregator site (hippo.co.za)
• Pioneered the invention of the first self-arming car immobiliser
• Launched affinity products with premium brands like AA, Clicks and Woolworths.
• Launched South Africa’s first, truly direct life insurance provider, 1Lifedirect.
• Launched a Service Charter for clients with self-imposed penalty payments.